This privacy notice explains how Cycle Cure handles personal data when you use cottonzipperwalk.click, contact the workshop, or request bicycle servicing. It is written to help you understand what is collected, why it is used, how long it is kept, and how to raise a privacy request.
You may ask whether we hold personal data about you, request access to it, seek correction of inaccurate details, or object to certain processing where permitted. You may also ask us to delete data that is no longer needed for the purposes described in this notice, subject to legal retention duties and service record needs.
To protect privacy, we may ask for information needed to verify your identity before acting on a request. If a request is incomplete, unclear, or cannot be fulfilled because of legal or operational limits, we will explain the position in a practical way and, where appropriate, indicate the next step.
Contact and service-related records are retained for the period needed to manage inquiries, complete repairs, handle follow-up questions, and meet accounting or legal requirements where applicable. When data is no longer needed for those purposes, it is deleted, anonymized, or otherwise removed from active use.
If we make material changes, we will update this page and may use a reasonable notice method where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We may process your name, email address, phone number if you provide it, inquiry message, and service preferences when you submit a contact form, ask for service information, or arrange a bicycle intake. We also process limited technical data such as server request metadata and browser or device information needed for security and delivery of the site.
We receive personal data from contact forms, email, phone calls, workshop drop-ins, and other direct communications. Technical data is collected through normal website operation and local acknowledgement handling for form delivery.
Essential cookies support basic website functions such as page delivery and form handling. Preference cookies remember privacy choices so the site can respect them on later visits. We do not state that analytics or advertising cookies are in use.
We use essential cookies for site operation and cookies that store privacy preferences. We do not confirm analytics or marketing cookies as active on this website. You can limit or remove cookies through browser controls, but some site functions may not work as intended if essential cookies are blocked.
We use personal data to respond to service inquiries, arrange bicycle intake, prepare inspection-led quotations, communicate about repair scope, and provide collection summaries. We also use data for website security, technical delivery, and to remember privacy preferences. Where additional work is identified during inspection, we rely on the approval process before proceeding.
We may share limited data with operational partners that help us deliver website functions, process communications, or support technical maintenance. Any such sharing is restricted to what is needed for the task and is handled under confidentiality or equivalent obligations where appropriate.
We may disclose personal data to public authorities when we are legally required to do so, or when disclosure is necessary to protect rights, security, or the integrity of the website and workshop records. We do not state that broader sharing is routine.
Use the contact channel that best matches your request so it can be routed for review.
